MAHENDRI, Wisnu; AZAH, Ifta Nur. PENGARUH E-SERVICE QUALITY DAN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP LOYALITAS PELANGGAN PENGGUNA APLIKASI DANA. Bussman Journal : Indonesian Journal of Business and Management, [S. l.], v. 3, n. 1, p. 81–93, 2023. DOI: 10.53363/buss.v3i1.110. Disponível em: http://gapenas-publisher.org/bussman/index.php/home/article/view/110. Acesso em: 19 apr. 2026.