HASAN, Golan; KAVITAN, Vebbie; WATY, Indah; STEVEN, Steven; GAUTAMA, Jocky; JESSLIECA, Jesslieca. CUSTOMER RELATIONSHIP MANEGEMENT SEBAGAI STRATEGI RELASIONAL UMKM: STUDI KASUS PADA CAFE ABANG. Bussman Journal : Indonesian Journal of Business and Management, [S. l.], v. 5, n. 2, p. 565–581, 2025. DOI: 10.53363/buss.v5i2.371. Disponível em: http://gapenas-publisher.org/bussman/index.php/home/article/view/371. Acesso em: 17 apr. 2026.