HASAN, Golan; FEBIANA, Jessica; ANGELINE, Dewi; TAN, Angelica; FERNANDO, Figo; JUSTIN, Justin. PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) UNTUK OPTIMALISASI KEPUASAN PELANGGAN DI PT BINTANG BAHAGIA KALINDO. Bussman Journal : Indonesian Journal of Business and Management, [S. l.], v. 5, n. 2, p. 732–749, 2025. DOI: 10.53363/buss.v5i2.388. Disponível em: http://gapenas-publisher.org/bussman/index.php/home/article/view/388. Acesso em: 17 apr. 2026.