PANGESTIKA, Pramesti; SEMBIRING, Rosali. PENGARUH TOTAL QUALITY MANAGEMENT (TQM) TERHADAP KINERJA OPERASIONAL PADA PERUSAHAAN JASA PINDAHAN. Bussman Journal : Indonesian Journal of Business and Management, [S. l.], v. 5, n. 2, p. 1595–1608, 2025. DOI: 10.53363/buss.v5i2.445. Disponível em: http://gapenas-publisher.org/bussman/index.php/home/article/view/445. Acesso em: 17 apr. 2026.